Background:

SAS™ is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS™ helps customers at more than 75,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS™ has been giving customers around the world The Power to Know.®

SAS™ benefit from a vast global workforce, who communicate internally via the SAS™ Professionals Network. Within this network resides the SAS™ Expert Channel, where staff have open access to a wealth of product training material; SAS™ had a clear and present need to radically improve the system upon which this was hosted.

The Challenge:

The SAS™ Expert Channel representatives commissioned Travis and his development team associates to replace the existing infrastructure on their intranet video information system, formerly operating on very basic WIX™ software. The SAS™ Expert Channel contains an extensive library of resource media, where members can access and view videos about SAS™ software, within a secure environment.

The Solution:

Travis set about designing a 'BBC™ iPlayer® style' environment to engage SAS™ Professionals account holders, automate content relevance to specific user groups and maximise the viewer's overall experience across this relatively unexplored, yet invaluable resource. SAS™ were seeking an interface that would enable them to easily to maintain and update all content hosted to the new system.

The Benefits:

New design for the SAS™ Expert Channel, with a refined user experience
Media accessed and viewable via the SAS™ Professionals Network
Archive solution with smart media tagging
Sessions and content on-demand, with RSS feed facility
Single sign-on process, with secure embedded content
Flight check / authorise loading of content
HR management of 'Watch & Learn' content
Ability to apply attachments to studies and create new groups
Integration of LIVEstream™ for 1:1 and group tuition
Prerecord and upload facility
Replacement of existing WIX™ system and transfer of media archives
Smart predictive search and referencing systems
Dynamic filtered suggestions panel relevant to individuals and groups
Featured Programme(s) / Programme categories / Trending media feeds
Chat & blogging system
Specific presenter pages, with promotional tools
Administration area (CMS)

Commissioned by:

Katherine Bean
Programme Manager at SAS™ UK

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